Frequently Asked Questions
Everything you need to know about your WGU shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, WGU is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current seasonal collection.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.